Refund policy

Returns may be made up to 90 days from your delivery date for a full refund of your purchase amount. We are committed to offering our customers the finest products available. If you feel the products you receive from Grande Cosmetics does not meet this expectation, simply return the product and we would be happy to remit your account for the full amount of the purchase. Exchanges of unopened items are also accepted up to 90 days of delivery.

Should you require additional assistance, please contact customerservice@grandecosmetics.com. Our customer service team is available from 9AM – 5PM EST, in the United States, Monday thru Friday, excluding holidays.

More information on our shipping & return policy can be found here.

Note: Grande Cosmetic items purchased at other retailers must be returned to the point of purchase, the retailer you purchased from. Retailer return and exchange policies can differ from what we offer at GrandeCosmetics.com. We do not accept returns from our retail partners at GrandeCosmetics.com

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Refund policy

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